COMFY COUCHES PRODUCT WARRANTY

FRAME AND SPRING CONSTRUCTION
Comfy Couches warrants the frame and spring construction to be free of defects in workmanship and materials for five years from the date of purchase. This warranty specifically excludes abuse, neglect or use for commercial purposes and is non-transferable.

FABRIC
Comfy Couches does not warrant fabric in any way. Fading, pilling, stretching, shrinking or color fastness is specifically excluded from this warranty.

SEAT CUSHIONS
Comfy Couches warrants seat cushions for one year from the date of purchase, against loss of resiliency. All foam will show softening through normal daily use and is not considered a defect.

WARRANTY SERVICE
All claims for warranty service must be submitted in writing along with a copy of the original sales receipt. Any covered repairs will be handled accordingly.

  • It is the responsibility of the customer to transport the purchased item(s) to Comfy Couches’ warehouse at his/her own expense.
  • Comfy Couches will provide necessary covered repairs in a reasonable period of time (normally 4-6 weeks).
  • Purchaser must pick up the item(s) within 5 days notification at the Comfy Couches warehouse.
  • Comfy Couches is not responsible for any loss of use while an item is being repaired. Comfy Couches will not loan furniture during this time.


Please fax repair requests to:

Comfy Couches
(760) 806-9812 

Or email: info@comfycouches.com


 


All contents © copyright 2002-2009 Comfy Couches. All rights reserved.